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While we hope that you're entirely happy with your purchase we do understand that sometimes things go wrong. 

If there's a problem with your order, please get in touch with us at: or 01865 745 300

We'll try our hardest to make things right and if we cannot then we will issue you with a full refund. Please note that photographic evidence may be required to support your claim and you will be responsible for paying to ship the item back to us. 

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